MobiSec (Pty) Ltd (the “Company”) is committed to maintaining robust privacy protections for its users. Our Privacy Policy (“Privacy Policy”) is designed to help you understand how we collect, use and safeguard the information you provide to us and to assist you in making informed decisions when using our Service.
For purposes of this Agreement, “Site” refers to the Company’s website, which can be accessed at mobisec.co.za.
“Service” refers to the Company’s services accessed via the Site, in which users can secure their digital devices, monitor assets, and participate in community safety initiatives.
The terms “we,” “us,” and “our” refer to the Company. “You” refers to you, as a user of our Site or our Service.
By accessing our Site or our Service, you accept our Privacy Policy and Terms of Use (found at mobisec.co.za/terms), and you consent to our collection, storage, use and disclosure of your Personal Information as described in this Privacy Policy.
I. INFORMATION WE COLLECT
We collect “Non-Personal Information” and “Personal Information.” Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information, referring/exit pages and URLs, platform types, preferences you submit and number of clicks. Personal Information includes your email, phone number, name, and physical address, which you submit to us through the registration process at the Site.
1. Information collected via Technology
To activate the Service you do not need to submit any Personal Information other than your email address. To use the Service thereafter, you do need to submit further Personal Information, which may include: Phone Number, Name, and Physical Address. We track information provided by your browser such as referring URL, browser type, device, time and date of access, using cookies (small text files with an anonymous unique identifier). We may use both persistent and session cookies.
- User preferences for dashboard layout
- Session authentication tokens
2. Information you provide us by registering for an account
To become a subscriber you create a personal profile by registering with the Service and entering your email address, user name and password. By registering, you authorize us to collect, store and use your email address in accordance with this Privacy Policy.
3. Children’s Privacy
The Site and the Service are not directed to anyone under the age of 18. If we learn we have gathered personal information from anyone under 18 without parental consent, we will delete it. Contact us at privacy@mobisec.co.za.
II. HOW WE USE AND SHARE INFORMATION
Personal Information
Except as otherwise stated, we do not sell, trade, rent or otherwise share for marketing purposes your Personal Information with third parties without your consent. We do share with vendors performing services for the Company, who use it only at our direction and per this Policy. We may share where reasonably necessary to meet legal process, enforce Terms, address fraud/security/technical concerns, or protect rights/property/safety as required or permitted by law.
Non-Personal Information
We use Non-Personal Information to improve the Service and customize experience, and aggregate it to track trends. This Policy does not limit our use/disclosure of Non-Personal Information. In a merger/acquisition/sale, your Personal Information may be among transferred assets; acquirers may continue processing per this Policy.
III. HOW WE PROTECT INFORMATION
We implement security measures including encryption, firewalls and secure socket layer technology. Your account is protected by password — do not disclose it and log out after each use. These measures do not guarantee information will not be accessed/disclosed/altered/destroyed by breach of such controls. By using our Service you acknowledge and assume these risks.
IV. YOUR RIGHTS REGARDING USE OF YOUR PERSONAL INFORMATION
You may opt out of marketing communications via unsubscribe instructions in promotional emails or in Settings. We may continue sending administrative emails including updates to this Policy.
V. LINKS TO OTHER WEBSITES
We may provide links to or compatibility with other websites/applications. This Policy applies solely to information collected by us through the Site and Service; other sites’ privacy policies apply to their use.
VI. CHANGES TO OUR PRIVACY POLICY
We may change this Policy at any time. Significant changes: notice to primary email and prominent site notice, effective 30 days after notification. Non-material changes effective immediately. Check the Site periodically.
VII. CONTACT US
Questions? Email privacy@mobisec.co.za.
Regulatory note: Where applicable, processing is POPIA-aligned and SA-resident. Sealed-blob architecture — personal values remain client-encrypted; only schemas/receipts are server-side.